We're looking for a friendly, driven mechanic in London who enjoys helping customers and loves fixing bikes even more.
fettle is a rapidly expanding bike repair and service company that is dedicated to promoting sustainable transportation and making cycling more accessible for everyone. We are passionate about providing the highest-quality repair and maintenance services for bicycles of all types, and we believe that our success depends on working collaboratively, continuously learning, and always putting our customers first.
At Fettle, we are committed to creating a culture of teamwork, innovation, and excellence that inspires our employees to achieve their full potential and to deliver outstanding service to our customers. We value integrity, professionalism, and a strong work ethic, and we believe that every member of our team has an important role to play in helping us achieve our goals.
Cyclists using the fettle service will have access to:
About The Role
As a Fettler, you will play a critical role in ensuring that our customers receive the best possible service, and that our workshops are efficient, well-managed, and always up to standards. You will be responsible for diagnosing and repairing a wide range of bicycle problems, recommending and selling appropriate parts and accessories, and maintaining accurate records of all repairs and transactions.
The Senior mechanic role is for those who have enough confidence in their ability to repair a wide variety of bikes and their customer service that they are able to support both the Mechanics and the Workshop managers with their key responsibilities.
We would love it if you have...
£27,500 plus bonus depending on workshop performance
As a fettler, you’ll get:
We have created an interview process that is quick and easy, helping us to get to know you and vice versa. Once you’ve applied, you can expect us to arrange a quick phone call with you if we feel you have the right profile. Next, we will ask you to come into one of our workshops to meet the team and show us what you can do! If all goes well, you can expect an offer very shortly after.
If the role and company we’ve described in this advert sounds like a bit of you, then we’d love to hear from you! To apply, please email with your CV and a cover letter that answers these 3 questions:
Free food for HQ staff and a meal every other Friday for the workshops
Cycle to work scheme
Trade prices on parts
Regular team socials
Extra day off on your birthday
" I started as a junior mechanic and, in just two years, I'm now the workshop manager. It's been a learning experience filled with incredible moments. I'm proud to be part of a team that's redefining bike repair. "
We're always on the lookout for people who can help fettle grow so if you're passionate about what we're doing, want to get involved but do not see a role quite right for you, please still get in touch so we can discuss if there's anything we can do. Email email@example.com with your CV and a cover letter of what you would bring to the table & why you would like to work with us.