We're here to help.
If you have a VanMoof model S3 or X3 please book a slot through your VanMoof account at the official webpage or from your VANMOOF mobile app.
If you have a flat tyre or need a basic repair on any VanMoof model, simply hit the button below, select a time that suits you, and we'll take it from there. We can even collect your bike from your doorstep.
For all other electronic issues with non S3-X3 VanMoof, please revert to the London brand store to book an appointment.
For ongoing repairs, you can find the latest updates in your VanMoof account here.
For any further questions VanMoof asks for any riders to contact them directly, via their official support page.
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