It's pretty simple really. Select the service or repair you need, then choose a time convenient to you. We'll then pick it up from the address you gave us - be it home or office or anywhere in-between. Currently available in London. One of our expert mechanics will then assess it, and share an e-quote for approval before work, so there's no nasty bill shock. We'll then aim to deliver your bike back to you within 72hrs. Job done. Faff-free.

For a limited time, all bike pick-ups are just £15, no matter where you are in London. Simple, convenient, and more affordable than ever. A surcharge of £35 applies to all bookings requiring cargo bike collections & delivery. This fee covers both collection & return unless otherwise stated.

We currently offer our collection service within London. Be it your home, the office, or your secret underground lair. We've got you covered. More locations coming soon.

If you need to cancel or reschedule your collection or delivery, please do so within 24 hours prior to your service. You can do this via the app or our website. If you're having trouble doing it, please give us a call on 0204 538 0120 or drop us an email here.