However - and you might be noticing a theme here - whilst getting your mitts on a three-wheeled machine can be as simple as a few quick clicks online, getting a cargo bike repaired or serviced can create a sizeable headache. Local bike shops likely won’t have the space to work on it, and whilst you may be able to get a mobile mechanic out, they won’t have the same array of tools as a workshop. Particularly when so many cargo bikes are also e-bikes, they need specialist knowledge and equipment to get them back on the road.
At fettle, we’re able to repair cargo bikes and trikes by using our collect and return service to deliver them to our hubs. Adult tricycles are growing in popularity for those who are now unable to ride on two-wheels, but want the freedom and exercise of pedal power. fettleFinsburyPark is our largest workshop to date, with space for over 70 bikes at a time. With pull down shutters, and an entrance wide enough to reverse a van into, the number of cargo bikes we’ve been collecting has been steadily increasing as word spreads and our customers return.
As we crowdfund our expansion, we’ll be opening further hubs across London and the UK. Being slightly outside of the city affords space for multiple mechanics and stands. Our hub and spoke format (large factory-like workshops complimented by smaller workshops in more visible locations), allows us to truly be the most progressive bike repair network. It means we can cater for all forms of pedal powered transport, and maximise our bookings. If a cargo bike wants to drop off at one of our smaller workshops, that’s fine - we can swing around in Mark CaVanDish (our beautiful fettle van) and get it taken to the hub.
The way cities move people and goods is changing. 150 years ago graduating from the humble horse and cart to the motor car would have seemed futuristic and difficult to imagine. With cargo bikes set to be the next step forwards, fettle is well established to help keep cities moving. Our hub and spoke model works for London. It’s time to scale and take it the rest of the UK. And with the funds to do that coming in, we can’t wait to get cracking...